Privacy Policy

Last updated: 2026-05-06

This privacy policy applies to the website prangeautomations.com and all communications you receive from us. Prange Automations is a DBA of Prange Agency LLC, a limited liability company organized under the laws of the State of Indiana, with its principal office at 4441 Downey Street, Jasper, IN 47546 ("Prange Automations", "we", "us", or "our"). By visiting our site, submitting a contact form, or providing your phone number, you consent to the practices described below.

1. Information we collect

We collect:

• Information you give us — name, business name, email address, phone number, and any other information you submit through our contact form, by email, or by replying to our SMS or email outreach.
• Information collected automatically — anonymous browser and device data via standard server logs (IP address, user agent, referring URL, pages visited, timestamps).
• Information about your business — publicly available business information (e.g., from Google Maps, Google Business Profiles, public websites) used to evaluate fit for our services.

2. How we use your information

We use the information we collect to:

• Respond to your inquiries and schedule discovery calls
• Provide our lead-generation services to you if you become a client
• Send you SMS and email communications about our services, your account, scheduled appointments, and ongoing service updates if you have provided express written consent
• Improve our services and operations
• Comply with legal obligations

3. SMS / Text message communications

By providing your phone number and checking the SMS consent box on our contact form, or by replying with consent to our text messages, you give Prange Automations express written consent to send you recurring SMS messages.

• Message frequency varies based on your interaction with us. Typical volume is no more than several messages per week.
• Message and data rates may apply. Standard message and data rates from your wireless carrier may apply.
• To opt out at any time, reply STOP to any message you receive from us. You will receive a one-time confirmation that you have been unsubscribed and you will not receive further SMS messages from us.
• For help, reply HELP or contact us at admin@prangeautomations.com.
• Carriers (including but not limited to AT&T, T-Mobile, Verizon) are not liable for delayed or undelivered messages.
• Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information are subject to the disclosures described in section 5 below.

4. Email communications

If you have given us your email address through our contact form or via direct outreach, we may send you emails about our services, your account, scheduled appointments, and ongoing service updates. You can unsubscribe at any time by clicking the unsubscribe link in any email or by replying with the word UNSUBSCRIBE.

5. How we share your information

We do not sell your personal information. We share information only with:

• Service providers who help us operate our business (e.g., GoHighLevel for CRM, Telnyx for SMS, Stripe for payment processing). These providers are contractually obligated to use your information only for the purposes we authorize.
• Legal compliance — when required by law, subpoena, court order, or to protect our legal rights.

Mobile information (phone numbers and SMS consent records) is never sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

6. Data security

We use industry-standard administrative, technical, and physical safeguards to protect your information. No system is perfectly secure; we cannot guarantee that unauthorized access will never occur, but we work to minimize the risk.

7. Your rights

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal record-retention requirements)
• Withdraw consent for SMS or email communications at any time (see sections 3 and 4)

To exercise any of these rights, email us at admin@prangeautomations.com.

8. Cookies and analytics

Our site uses minimal cookies, limited to those required for basic functionality. We may add anonymous analytics in the future to understand how visitors use the site; if and when we do, this policy will be updated to reflect that.

9. Children

Our services are intended for businesses and adult business owners. We do not knowingly collect information from anyone under 18.

10. Changes to this policy

We may update this policy as our practices evolve or as legal requirements change. The updated date at the top of this page reflects the most recent revision. Material changes will be communicated to active clients via email.

11. Governing law

This policy and any dispute arising from it are governed by the laws of the State of Indiana, without regard to its conflict-of-laws principles.

12. Contact